Privacy Policy

Introduction

CyprusDevOps ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or enroll in our training programs.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We may collect several types of information from and about users of our services, including:

Personal Information

Personal information is data that can be used to identify you individually. This may include:

• Name
• Email address
• Phone number
• Professional information such as job title and company (where provided)
• Educational background (for course enrollment and certification purposes)
• Payment information (processed through secure third-party payment processors)

Non-Personal Information

We may also collect non-personal information about you whenever you interact with our services. Non-personal information may include:

• Browser type and version
• Operating system
• Device information
• IP address
• Pages visited and navigation patterns
• Time spent on pages
• Referral sources

How We Collect Information

We collect information in the following ways:

Direct Collection

Information you provide to us directly when you:

• Register for an account
• Enroll in a course
• Complete contact or inquiry forms
• Subscribe to newsletters or marketing communications
• Participate in surveys, contests, or promotions
• Communicate with us via email, phone, or other channels

Automated Collection

When you interact with our services, we may use cookies, web beacons, and other tracking technologies to automatically collect certain information. For more details on our use of these technologies, please see our Cookie Policy.

How We Use Your Information

We may use the information we collect for various purposes, including:

Providing and Improving Our Services

• Processing course enrollments and managing your account
• Delivering educational content and services
• Issuing certificates and credentials
• Responding to inquiries and providing customer support
• Improving and personalizing our website and services
• Developing new programs, services, and content

Communications

• Sending administrative emails (such as course confirmations and updates)
• Providing educational resources and materials
• Sending marketing communications about our services (with your consent)
• Notifying you about changes to our policies or services

Analytics and Research

• Analyzing usage patterns to improve our website and services
• Conducting research to enhance our educational offerings
• Measuring the effectiveness of our marketing efforts
• Generating anonymized and aggregated analytics reports

Legal Compliance and Protection

• Complying with legal obligations
• Enforcing our terms and conditions
• Protecting the rights, property, or safety of CyprusDevOps, our users, or others
• Preventing and addressing fraud, security, or technical issues

How We Share Your Information

We may share your information with the following categories of third parties:

Service Providers

We may share your information with third-party service providers that perform services on our behalf, such as:

• Learning management system providers
• Payment processors
• Email service providers
• Analytics companies
• Customer support services
• IT and cloud infrastructure providers

These service providers are contractually obligated to use your information only for the purposes of providing services to us and in accordance with this Privacy Policy.

Business Partners

With your consent, we may share your information with business partners, such as certification bodies, for the purpose of credential verification or certification issuance.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your information.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

For students enrolled in our courses, we maintain records of your educational progress and achievements indefinitely to provide verification of your credentials upon request. You may request deletion of certain personal information as described in the "Your Rights and Choices" section below.

Data Security

We have implemented appropriate technical and organizational measures to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure authentication procedures
• Regular security assessments and testing
• Limited access to personal information by our employees
• Physical and electronic safeguards

However, the transmission of information via the internet is not completely secure. While we do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our website. Any transmission of personal information is at your own risk.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

Access and Correction

You may access and update certain personal information by logging into your account or by contacting us directly.

Data Portability

You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

Deletion

You may request the deletion of your personal information, subject to certain exceptions provided by law.

Objection and Restriction

You may object to the processing of your personal information or request that we restrict the processing of your personal information in certain circumstances.

Marketing Communications

You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in our emails, or by contacting us directly. Please note that you will continue to receive transactional emails necessary for the administration of your account and services.

Cookies and Tracking Technologies

You can manage your cookie preferences through our cookie consent tool or your browser settings. For more information, please see our Cookie Policy.

Exercising Your Rights

To exercise any of the rights described above, please contact us using the information provided in the "Contact Us" section below. We may need to verify your identity before responding to your request.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

If you are located in the European Economic Area (EEA), we ensure that such transfers comply with applicable data protection laws, including through the use of standard contractual clauses approved by the European Commission or other appropriate safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The date at the bottom of this policy indicates when it was last revised. If we make material changes to this Privacy Policy, we will notify you through a notice on our website or by email prior to the changes becoming effective.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us through our website.